Distance Sales Contract

**IT IS AN EXAMPLE. CUSTOMIZE IT TO SUIT YOUR OWN WEBSITE BEFORE USE.**

1. PARTIES

This Agreement has been signed between the following parties within the framework of the provisions and conditions specified below.

   A. 'BUYER'; (hereinafter referred to as "BUYER" in the contract)

   B. 'SELLER'; (hereinafter referred to as "SELLER" in the contract)

   FULL NAME:

   ADDRESS:

By accepting this agreement, the BUYER undertakes to pay the order amount, shipping fees if any, taxes, and other specified additional charges when confirming the order and acknowledges that they have been informed in advance.

2. DEFINITIONS

The terms written below will represent the explanations given opposite them in the application and interpretation of this agreement.

   MINISTER: Minister of Customs and Trade,

   MINISTRY: Ministry of Customs and Trade,

   LAW: Law No. 6502 on the Protection of the Consumer,

   REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)

   SERVICE: The subject of any consumer transaction made for a fee or benefit other than providing goods,

   SELLER: The company that offers goods to the consumer or acts on behalf of or on behalf of the entity providing the goods,

   BUYER: The real or legal person who acquires, uses, or benefits from a good or service for non-commercial or professional purposes,

   SITE: The website belonging to the SELLER,

   ORDER PLACER: The real or legal person requesting a product or service from the SELLER's website,

   PARTIES: SELLER and BUYER,

   AGREEMENT: This agreement concluded between the SELLER and the BUYER,

   GOODS: Movable property subject to purchase and intangible goods such as software, sound, image, and similar prepared for use in electronic media.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER orders electronically through the SELLER's website.

The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Name

Address

Phone

Fax

Email

5. BUYER INFORMATION

Name of the person to be delivered

Delivery Address

Phone

Fax

Email/username

6. PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT

6.1. The basic features of the product/service (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If a campaign is organized by the seller, you can review the basic features of the relevant product during the campaign period. The campaign is valid until the campaign date.

6.2. The listed and announced prices on the site are the sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid until the end of the specified period.

6.3. The total sales price, including all taxes of the contract item, is shown below.

   Product Description Quantity Unit Price Subtotal

   (Including VAT)

   Shipping Cost

   Total:

   Payment Method and Plan

   Delivery Address

   Person to be Delivered

   Billing Address

   Order Date

   Delivery date

   Delivery method

6.4. The shipping cost, which is the shipping expense of the product, will be paid by the BUYER.

7. INVOICE INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/username

Invoice delivery: The invoice will be delivered to the invoice address during the order delivery.

8. SECURITY-PRIVACY, PERSONAL DATA, ELECTRONIC COMMUNICATIONS, AND RULES RELATED TO INTELLECTUAL-INDUSTRIAL RIGHTS

The rules and conditions specified below apply to the protection, confidentiality, processing, and use of information on the WEBSITE in terms of information security, privacy, processing, and use of information, and other matters.

8.1. Necessary measures for the security of the information and transactions entered by the BUYER on the WEBSITE have been taken in the system infrastructure of the SELLER, depending on the nature of the information and the transaction, within the technical possibilities of today. However, since this information is entered by the BUYER from their device, the responsibility to protect and prevent access by unauthorized persons, including those related to harmful applications such as viruses, belongs to the BUYER.

8.2. In addition to the permissions-approvals given by the BUYER for personal data and commercial electronic communications during membership on the WEBSITE and during shopping, the information obtained during the membership and shopping of the BUYER, for the purpose of providing various products/services, informing, advertising-promotion, communication, promotion, sales, marketing, store card, credit card

, membership, similar to these and the products/services or applications and various advantages related to these, The BUYER has been approved in advance, in accordance with the terms of this agreement, for processing, using, sharing, transferring, and storing these data by the SELLER. The BUYER accepts and undertakes that the content of this article is informed and accepts this in advance. The BUYER has the right to access the stored data, demand its deletion, and change the information given about them. The BUYER may submit their requests for the use of these rights to the SELLER via the contact information specified in the Agreement. The SELLER will fulfill the request as soon as possible and free of charge.

**8.3.** The BUYER may, at any time, cease communications by contacting the SELLER through the specified communication channels, using data processing, or by using the right to refuse in electronic communications sent to them or by legal means through the same channels. In accordance with the explicit notification of the BUYER on this matter, personal data processing and/or communications to them will be terminated within the legal maximum period, and if desired, information other than what needs to be legally retained and/or possible will be deleted from the data record system or anonymized in a way that cannot be identified. The BUYER can always apply to the SELLER through the above communication channels for processes related to the processing of personal data, the parties to whom they are transferred, correction in case of incompleteness or inaccuracy, notification of corrected information to relevant third parties, deletion or destruction of data, objection to the occurrence of an adverse result due to automatic processing, and compensation in case of damage due to the unlawful processing of data. Applications and requests regarding these matters will be fulfilled within legal maximum periods, or they may not be accepted by being disclosed to the relevant party for legal reasons.

**8.4.** Regarding all kinds of information and content related to the WEBSITE, including their organization, revision, and partial/complete use, all intellectual and industrial rights and property rights belong to the SELLER, except for those belonging to third parties according to the agreement with the SELLER.

**8.5.** The SELLER reserves the right to make any changes deemed necessary in the above matters; these changes become effective from the moment they are announced by the SELLER through the WEBSITE or other appropriate methods.

**8.6.** The terms of use and privacy-security policies of other sites accessible from the WEBSITE are valid, and the SELLER is not responsible for any disputes or negative consequences that may arise from them.

**9. GENERAL PROVISIONS**

**9.1.** The BUYER acknowledges, declares, and undertakes that they have read and obtained information about the basic qualities of the product subject to the contract, the sales price, payment method, and preliminary information about delivery on the SELLER's website before making a distance sales contract, and that they have given the necessary confirmation electronically. The BUYER accepts, declares, and undertakes that they have obtained accurate and complete information about the delivery address, the basic features of the products ordered, the prices of the products, including taxes, payment and delivery information, and that they have confirmed this information electronically.

**9.2.** Each product subject to the contract will be delivered to the BUYER or the person/institution at the address indicated by the BUYER within the period specified on the website, depending on the distance of the BUYER's residence, within the time frame specified in the preliminary information section on the website, not exceeding the legal 30-day period. In case the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.

**9.3.** The SELLER undertakes to deliver the product subject to the contract completely, in accordance with the specified qualifications, and, if any, with warranty documents, usage manuals, necessary information, and documents in accordance with the legal requirements, in a sound, in conformity with the standards, with care and diligence, to protect and improve the quality of service during the performance of the business, to perform the job in accordance with the principles of accuracy and honesty, and to act with caution and foresight. In the event that the SELLER considers it necessary, any changes can be made in the above matters; these changes become effective from the moment they are announced by the SELLER through the WEBSITE or other appropriate methods.

**9.4.** Before the expiry of the performance obligation arising from the contract, the SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their clear consent.

**9.5.** If the SELLER cannot fulfill the obligations of the contract due to the occurrence of force majeure events that develop beyond the will of the parties and prevent the parties from fulfilling their obligations, the SELLER accepts, declares, and undertakes to notify the BUYER in writing within 3 days from the date of learning about this situation. accepts, declares, and undertakes to return the total price to the BUYER within 14 days.

**9.6.** The BUYER, who has chosen the payment method by credit card, shall be deemed to have defaulted on the payment obligation if the payment is not made for any reason or if it is canceled in the bank records. In this case, the relevant bank may apply to legal remedies; the BUYER shall pay interest to the bank under the credit card agreement and be liable to the bank. In case of the BUYER's default, the BUYER agrees to pay the damages and losses incurred by the SELLER due to the late performance of the debt.

**9.7.** In case the SELLER cannot deliver the product due to the impossibility of performing the contract subject to the distance sales contract before the expiration of the performance obligation, the SELLER accepts, declares, and undertakes to notify the BUYER within 3 days in writing from the date of learning about this situation, and to refund the total price to the BUYER within 14 days.

**9.8.** In case the product price is not paid to the SELLER by the bank or financial institution to which the credit card belongs after the delivery of the product to the BUYER, due to the unauthorized use of the credit card by unrelated persons, through no fault of the BUYER, the BUYER accepts, declares, and undertakes to return the product to the SELLER within 3 days, bearing the shipping cost.

**9.9.** The SELLER has the right to reach the BUYER through the addresses, e-mail addresses, fixed and mobile phone lines, and other contact information specified by the BUYER or updated later during the membership process, for communication, marketing, notification, and other purposes. The BUYER, by accepting this agreement, acknowledges and declares in advance that the SELLER may engage in the above-mentioned communication activities regarding the BUYER.

**9.10.** The BUYER shall inspect the product before receiving it; damaged and defective products such as dents, broken, torn packaging, etc., will not be received from the cargo. The received product will be deemed undamaged and intact. If the right of withdrawal is to be exercised, the product must not be used. The invoice must be returned.

**9.11.** If the person using the credit card during the membership on the website and the cardholder are not the same person, or if a security vulnerability related to the credit card used in the order is detected before the delivery of the product to the BUYER, the SELLER may request the BUYER to submit the identity and contact information of the credit card holder, the last statement of the credit card used in the order, or a letter stating that the credit card belongs to them from the bank of the cardholder. In case these requests are not met within the period of obtaining the information/documents, the order will be frozen, and in case these requests are not met within 

24 hours, the order will be canceled. The SELLER is not responsible for any delay or non-delivery of the product that may arise from the freezing or cancellation of the order due to the failure of the BUYER to meet these requests.

**9.12.** The SELLER is not responsible for the inaccuracies and problems that may arise from the inaccuracy of the information declared by the BUYER on the website. The BUYER is obliged to check the accuracy of the information, especially the address to which the product will be delivered. The SELLER is not responsible for any inaccuracies and problems that may arise from the inaccuracy of the information declared by the BUYER on the website. The BUYER is obliged to check the accuracy of the information, especially the address to which the product will be delivered.

**9.13.** The SELLER is not responsible for the damages that may arise from the use of the WEBSITE illegally, contrary to the terms of use and for any user content added by third parties to the WEBSITE. The BUYER acknowledges and undertakes not to claim compensation from the SELLER for any damages incurred by third parties, including but not limited to the SELLER, due to the use of the WEBSITE contrary to the terms of use and legal regulations.

**9.14.** If the SELLER violates the contract due to force majeure or extraordinary circumstances such as strikes, natural disasters, and epidemics that prevent transportation, the SELLER is not responsible for the delayed or unfulfilled performance. The SELLER undertakes to notify the BUYER of the situation. In such cases, the BUYER has the right to cancel the order, change the product subject to the contract, and/or postpone the delivery period.

**9.15.** The BUYER agrees in advance that the electronic information and computer records kept by the SELLER regarding the order and sale of the product will constitute binding, conclusive, and exclusive evidence, and in case of any dispute, the BUYER agrees that these records will be used as evidence in accordance with the provisions of the Civil Procedure Law No. 6100.

**10. RIGHT OF WITHDRAWAL**

**10.1.** The BUYER has the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product to the BUYER or the person/institution at the address indicated, without any legal or criminal responsibility and without giving any reason. If the distance contract is related to the delivery of a product, the right of withdrawal cannot be exercised for contracts where the protective elements such as packaging, tape, seal, package are opened after delivery, the product is unpacked, and the originality and quality of the product are damaged. The right of withdrawal cannot be exercised for contracts for the delivery of software and programs that are copied and opened by the BUYER.

**10.2.** In order to exercise the right of withdrawal, a written notice must be sent to the SELLER by registered mail, fax, or e-mail within the 14-day period, and the product must not be used within the framework of the provisions of the "Use of the Right of Withdrawal" section.

a) The invoice of the product delivered to the third party or the BUYER must be sent together with the return if the invoice of the product to be returned is corporate. Order returns issued on behalf of corporations will not be completed unless a RETURN INVOICE is issued.

b) Return form,

c) The box, packaging, and, if any, standard accessories of the products to be returned must be delivered complete and undamaged.

d) The SELLER is obligated to refund the total amount and return the documents that bind the BUYER within a maximum of 10 days from the receipt of the withdrawal notification, and to take back the goods within 20 days.

e) If there is a decrease in the value of the goods due to a fault on the part of the BUYER, or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER in proportion to the fault. However, the BUYER is not responsible for changes and deterioration caused by the proper use of the product within the right of withdrawal period.

f) If the use of the right of withdrawal results in falling below the campaign limit amount set by the SELLER, the amount of the discount used within the scope of the campaign is canceled.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Products prepared according to the explicit personal needs or demands of the BUYER and not suitable for return, underwear bottoms, swimsuits and bikini bottoms, makeup products, disposable products, goods with a risk of rapid deterioration or a possibility of expiration date after delivery, products unsuitable for return if the packaging is opened by the BUYER due to health and hygiene reasons, products mixed with other products after delivery and inherently impossible to separate, except for those provided under a subscription agreement, goods related to periodic publications such as newspapers and magazines, services instantly performed in electronic form or non-material goods instantly delivered to the consumer, and audio or visual recordings, books, digital content, software programs, data recording and storage devices, and computer consumables cannot be returned if the packaging is opened by the BUYER. Also, the exercise of the right of withdrawal for services that have started with the consumer's consent before the end of the withdrawal period is not possible according to the regulations.

Cosmetic and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, and stationery consumables (toner, cartridge, ribbon, etc.) must have unopened, untested, undamaged, and unused packaging to be eligible for return.

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on payment transactions made by credit card, the BUYER accepts, declares, and undertakes that he/she will pay interest and be responsible to the bank within the framework of the credit card agreement between the cardholder bank and himself/herself. In this case, the relevant bank may resort to legal remedies, demand the expenses and attorney's fees from the BUYER, and in any case, in case of default of the BUYER's debt, the BUYER agrees, declares, and undertakes to pay the damages suffered by the SELLER due to the delayed performance of the debt.

13. AUTHORIZED COURT

In disputes arising from this agreement, complaints and objections will be made to the consumer problems arbitration committee or consumer court in the place where the consumer resides or where the consumer transaction is made, within the monetary limits specified in the Law.

14. EFFECTIVENESS

The BUYER is deemed to have accepted all the terms of this agreement when he/she completes the payment for the order placed on the Site. The SELLER is responsible for making the necessary software adjustments to ensure that this agreement is read and accepted by the BUYER on the site before the order is placed.

SELLER:

BUYER:

DATE:

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